What happens to my complaint after it is received?

All complaints received by the department are processed through the Internal Affairs Office. When a complaint is received, it is reviewed to determine the nature of the allegations.

The Internal Affairs Division investigates the most serious type of complaints involving allegations such as excessive force, or any discharge of firearms or criminal activity, such as theft. Complaints comparatively less serious in nature, such as rude behavior or improper procedure, are forwarded to the individual employee’s division for investigation.

In every case, the person making the complaint will be contacted during the investigation for additional information, and will be notified by mail of the final disposition. Questions regarding the process may be addressed to the Professional Standards Lieutenant during regular business hours, by contacting the Rosenberg Police Department at 832-595-3700.

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3. What happens to my complaint after it is received?